This webinar will highlight how CMHA NB transitioned from paper-based processes to electronic documentation and how it has enhanced the way teams work, collaborate, and deliver care. We'll explore how their approach supports staff through change while modernizing documentation practices across their organization.
With the support of CaseWORKS, a case management system that provides a unified view of client interactions, CMHA NB replaced fragmented, paper-driven workflows with a more streamlined, accessible, and data-informed approach. Learn how this transformation is redefining what connected, client-centred care looks like.
Key Takeaways:
Learn how CMHA NB managed the transition from paper to electronic documentation, including key change management strategies that supported staff adoption
Learn how centralized data can provide safer, coordinated care that simplifies staff processes and enhances client care.
See how a thoughtful approach to technology can support, not complicate, mental health service delivery.
Discover how organizational change management enables sustainable and successful transformation.