The Future of Care
is Now

VitalHub’s AI approach is transformative, scalable, responsible and supports human-centred innovation

AI With Purpose

From day one, our mission has been to empower health and human service providers with tools that improve care delivery and outcomes. Today, AI is helping us take that mission further, supporting clinicians, reducing administrative burden, and putting patients at the centre of our innovation.

AI That Works For Providers

We believe that AI is no substitute for clinical expertise. Our focus is to use AI to enhance decision-making, streamline workflows and ultimately improve outcomes.

Our approach is grounded by our responsibility to protect patient and client information, ensuring that innovation is guided by patient safety and confidentiality.

VitalHub’s Six Pillar Approach To AI

Operational Efficiency &
Hyper Automation

  • Eliminate repetitive tasks and streamline workflows 

  • Automate referral processing and radiology protocoling 

  • Achieve measurable efficiency gains (e.g., +40% in referral workflows) 

Decision Support &
Intelligence

  • Surface early warning signs with predictive models 

  • Enable proactive planning and resource management 

  • Support smarter, data-driven decisions 

Clinician Experience
Transformation 

  • Embed AI into patient and provider interactions 

  • Use NLP-driven medical scribing to reduce documentation burden 

  • Deliver personalized, human-centred digital experiences 

Scalability & Platform
Integration 

  • Design AI to scale across our product ecosystem 

  • Seamlessly integrate with EHRs, scheduling, and care coordination tools 

  • Avoid silos and deliver enterprise-wide value 

Security & Responsible
AI

  • Prioritize data protection and regulatory compliance 

  • Ensure model transparency and auditability 

  • Build trust through ethical, sustainable AI practices 

Innovation & Competitive
Advantage

  • Invest in research, partnerships, and prototyping 

  • Embed AI into our product portfolio to drive differentiation 

  • Stay ahead of the curve in digital health innovation 

AI in Practice:

Doc AI streamlines referral workflows by automatically extracting and populating data from printed and handwritten forms into digital referral formats - dramatically reducing manual entry and administrative burden.

  • 40% improvement in workflow efficiency

  • Currently enabled with central intake clients to optimize efficiency

Doc AI is helping care teams spend less time on paperwork and more time on patient care.

Our AI Roadmap

At VitalHub, we’re continuosly exploring how artificial intelligence can transform care delivery. Through our AI Innovation Lab, we’re developing next-generation solutions designed to reduce administrative burden, enhance clinical decision-making, and improve system-wide efficiency.

Here’s a preview of what’s in development

Smart Medical Scribing

Uses NLP to pre-fill structured documentation (intake, Assessments, Progress Notes), easing clinician workload and improving data accuracy.

Predictive Resource Management

Analyzes historical data to forecast system capacity and identify early warning signs, enabling proactive planning and smarter scheduling

Automated Radiology Protocoling

Auto-populates radiology protocol fields using historical selections and organizational data, reducing manual input for radiologists

AI That Transforms Care and Empowers Clinicians

VitalHub is dedicated to advancing care outcomes through intelligent innovation